A good online plumbing store can take time to find with the plethora of options out there. However, there are some good tell-tale signs that can separate the good from the bad.
For starters, if you want a quick answer then check out TradingDepot.co.uk for a great example of a great plumbing supply store website. The website was first launched in 2008 and now has a catalogue of over 50,000 products.
That is one thing that differentiates the big players from the small; the amount of brands and quality products they have to offer you. The more they have, the better. It also means you as a buyer have much more flexibility and range in the process.
SIGNS YOU ARE SHOPPING ON A GOOD PLUMBING STORE
- The years they have been operating
They should be able to tell you in the ‘About Us’ section, how long they have been in business. This is key to gaging how many customers they have relying on their products and the quality of their service.
- Solid reviews
If the website has a reviews or testimonials section, it’s great to skim through it. Reading it can give you insight into how they operate and the quality of key elements such as shipping and communication with customers. A leading DIY and Trade website would always have solid reviews from its customers.
- They might have an ErP calculator
Depending on the website, you may have the option of using a calculator which generates useful ErP labels. This way, customers can compare how efficient the products are with an easily understandable graphic. It also promotes more conscious buying in the process.
- They will have helpful selection tools
Many great plumbing websites realise how tricky it can be to get the exact product you want when online. This is why they see the importance of using some great technology and usability features on their website. Some have radiator selectors and heat loss calculators for example. This way, you can choose the heating system. Another thing they may incorporate is a shower selector where you will get to design the ideal shower along with accessories.
- Live chat option
Most great sites have a live chat option where customers can talk to qualified and knowledgeable staff in real time. This makes a huge difference when the buyer is weighing up options and deciding what to go for. Having someone on standby to talk through options and gain clarification can be super helpful.
These are just a few things that can make a plumbing store online great. You will come to see the difference between good and bad when you start shopping around but these are solid things to look out for.
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